Cookies Policy

Our website cookies are small text files sent to your browser by a website and stored on your computer’s hard drive.  It helps distinguish you from other users and helps provide a better experience to you when you interact with our website.  If you do not know what cookies are or how they work we suggest you visit aboutcookies.org for further information.

Cultura HR takes its responsibilities seriously and therefore our website requires your consent to use and/or store cookies on your computer or mobile device. 

If you use the Cultura HR website you accept to use the cookies, however if you prevent the use of them then we can not guarantee how the site will operate when you interact with it. 

Google Analytics

Google Analytics cookies are used to collect information about how visitors use our site.  We use the information to compile reports and to help us improve the site. The cookies collect information in anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.  To opt out of being tracked by Google Analytics across all websites visit tools.google.co/dlpage/gaoptout.

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Duration: 2 years
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Duration: 2 years
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Duration: 30 mins
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Duration: Until you close your browser
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Duration: 6 months

Google Maps 

Google Maps are embedded in our Contact Page and will use cookies.  These cookies are required and cannot be rejected.  If you are signed into a Google account in your browser, Google will use a number of other cookies to identify you and your display preferences.  For further information on Google Maps, please visit google.com/intl/en-uk/help/.

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Duration: 26 weeks
Word Press

WordPress cookies allow our content management system to function correctly. These cookies are required and cannot be rejected. 

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Duration: 1 year
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GDPR Cookie Consent

These are cookies set by the GDPR Cookie Consent plugin to record whether you have accepted the use of cookies and not deemed essential to the running of the site.  These cookies are required and cannot be rejected but can be reset by clicking here. 

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Duration: 1 year

Privacy Notice

This privacy notice sets out our commitment to safeguarding the privacy of all clients and individuals that interact with Cultura HR (“us/we/our”). 

This privacy notice explains how we apply the Data Protection principals and rights afforded by the General Data Protection Regulations (“GDPR”) to the personal data that we process.

Your personal data (“Your Personal Data”) means any information that describes or is related to your personal circumstances, for example name, address, date of birth, telephone number, email address, bank account details or documents that verify your identity. 

Your Personal Data may also identify you indirectly, for example your employment situation, your physical and mental health history, or any other information that could be associated with your cultural or social identity. 

Generally, all data is collected in person by a member of our team, by email messaging services, via telephone or other similar communication systems. 

By making a request in writing or verbally, you have the right to obtain a copy of Your Personal Data and supplementary information which we may hold.  Any request would need to be responded to within one month of the date that the request is made, and any information supplied is provided free of charge.  * If the request is excessively onerous, we reserve the right to extend the response period to two months and also reserve the right to apply an administration fee. 

You have the right to have any inaccurate/incomplete personal data updated and corrected. Much like the Right to Access, you may make such a request either in writing or verbally, which will be responded to within one month of the request being made. *

You have the right to obtain and reuse Your Personal Data.  Any request should be made in writing or verbally.  The relevant data will be provided in a structured way, such as in Excel, Word, or PDF formats. 

The basis upon which we will deal with Your Personal Data

When we speak to you about the professional consultancy advice which you require, we do so on the basis that both parties are entering into a contract for the supply of services.  To perform that contract, we have the right to use Your Personal Data for the purposes detailed below. 

Alternatively, either during initial discussions with you or when the contract between us has come to an end for whatever reason, we have the right to use Your Personal Data provided if it is in our legitimate business interest to do so and your rights are not affected. For example, we may need to respond to requests from third party governing bodies or our compliance service providers, in relation to the advice we have given to you, or to make contact with you to seek feedback on the service you received. 

On occasion, we will use Your Personal Data for contractual responsibilities we may owe to any   regulatory   bodies   or   insurance   companies.     In   such   circumstances,   we   would   be processing Your Personal Data in order to meet a legal, compliance or other regulatory obligation to which we are subject. 

We will collect and record Your Personal Data from a variety of sources, but mainly directly from you.  You will usually provide information during our initial meetings or conversations with you to establish your circumstances and needs.   You will provide information to us verbally and in writing, including emails. 

We may also obtain some information from third parties, for example identity checks and searches of information in the public domain such as the voter roll.  If we use technology solutions to assist in the collection of Your Personal Data, for example software that is able to verify your credit status, we will only do this if we have consent from you for us or our nominated processor to access your information in this manner.  With regards to electronic identification (“ID”) checks, we would not require your consent but will inform you of how such software operates and the purpose for which it is used. 

In the course of handling Your Personal Data, we will record and store Your Personal Data in our paper files, mobile devices and on our computer systems (websites, email, hard drives and cloud facilities).  This information can only be accessed by employees and consultants within the business and only when it is necessary to provide our service to you and to perform any administration tasks associated with or incidental to that service. 

We do not envisage that the performance by us of our service will involve Your Personal Data being transferred outside the European Economic Area. Your privacy is important to us and we will keep Your Personal Data secure in accordance with our legal responsibilities.  We will take reasonable steps to safeguard your privacy when transferring information to us, such as not sending confidential information over unprotected email, ensuring email attachments are password protected or encrypted depending upon their nature and only using secure method of postage when original documentation is being set to us.  We also expect you to take reasonable steps to safeguard your own privacy when transferring information to us, such as not sending confidential information over unprotected email, ensuring email attachments are password protected or encrypted and only using secure methods of postage when original documentation is being sent to us. 

Your Personal Data will be retained by us either electronically or in paper format for a minimum of seven years, or in instances whereby we have legal right to such information we will retain records indefinitely. 

Your rights in relation to Your Personal Data

You can:

  • request copies of Your Personal Data that is under our control;
  • ask us to further explain how we use Your Personal Data;
  • ask us to correct, delete or require us to restrict or stop using Your Personal Data (details as to the extent to which we can do this will be provided at the time of any such request);
  • ask us to send an electronic copy of your Personal Data to another organisation should you wish;
  • change the basis of any consent you may have provided to enable us to market to you in future (including withdrawing any consent in its entirety).

If you have any questions or comments about this document, or you wish to make contact in order   to   exercise   any   of   your   rights   set   out   within   it   please   contact   Deb   Tweedy   at [email protected] 

If we feel we have a legal right not to deal with your request, or to action it in a different way to how you have requested, we will infirm you of this at the time.  You should also contact us as  soon  as  possible  on  you  becoming  aware  of  any  unauthorised  disclosure  of  Your Personal Data, so that we may investigate and fulfil our own regulatory obligations. 

If you have any concerns or complaints as to how we have handed Your Personal Data you may lodge a complaint with the UK’s data protection regulator, the ICO, who can be contacted through their website a https://ico.org.uk/global/contact-us/ or by writing to the Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Cultura HR is a registered data controller with the ICO, under certificate number.